March 22, 2020
On March 20, 2020 the Provincial Government announced the closure of dental offices except for non-elective procedures. As such, Broadway Dental Group will be closed for an indefinite period of time beginning March 23, 2020.
Any appointments booked prior to May 15, 2020 will be cancelled. Once the Pandemic has resolved and the Provincial Government sends notice to reopen our office for regular procedures, we will contact all patients that were booked in that time period.
Please be aware that in the event of an emergency (uncontrollable pain, swelling, etc.) our dentists will still be reachable by phone. Please call the office at (306) 664-9994 and choose option 2. You will then be able to choose which dentist you would like to reach.
During this closure no interest charges will be charged on any outstanding balances and monthly fees for orthodontic treatment will not be charged. Payments on balances can still be paid via e-transfers sent to email@example.com or by a mailed cheque. If you would like to pay an outstanding balance with a credit card please leave a message for reception and someone will return your call as soon as possible.
The voicemail messages for reception will be checked approximately once per week. Please leave a message for reception if you have any non-urgent questions or concerns.
We hope that everyone stays healthy in these challenging times.
To our valued patients,
During this global pandemic, we have made the difficult decision to reduce our practice to emergency/urgent care only for the foreseeable future. We feel it is in the best interest of our patients, staff and local community that we also take measures to reduce the impact COVID-19 may have in our city. Other provinces have included directives towards dental clinics to consider similar measures and we feel that this is a pro-active approach that could keep us all safer.
This has been a difficult decision that we have not taken lightly. We sincerely apologize for any inconvenience this imposes. One of our dentists will continue to see our patients should an urgent dental concern require immediate attention. Please be aware that our front desk staff will be available this week over the phone from 8AM until 4PM and after hour emergency phone calls will be redirected by calling the office phone number when the office is closed. We will do our best to reschedule all elective care once it is deemed safe to do so.
Please stay safe and healthy. We truly value our Broadway Dental Group family and look forward to seeing all of our patients when this concern passes.
Drs. Carman, Ashley, Charles, Arjunn and the BDG team